ahmedmkamalahmedmkamal Member Posts: 14 ✭✭

Yesterday I got "DEPARTED FROM LOCAL DISTRIBUTION CENTER" status at 12:57 PM, I thought that the next step will be "arrived" but today I got "ARRIVED AT DELIVERY TERMINAL" at 8:41 AM and then "ATTEMPTED DELIVERY" at 8:42 AM and the activity page got red, what is that mean?


  • [Deleted User][Deleted User] Posts: 1,302

    @ahmedmkamal We can see that your card is late as it should have arrived to you by October 18th. You have two options: either to reach out to the DHL in your country or your local post office with the tracking number we sent. Or otherwise, please feel free to order a new replacement card free of charge.

  • ahmedmkamalahmedmkamal Member Posts: 14 ✭✭

    Ok, I'll reach out to the post office.

  • [Deleted User][Deleted User] Posts: 1,302

    No problem!

Sign In or Register to comment.