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DHL "ATTEMPTED DELIVERY" activiy

ahmedmkamalahmedmkamal Posts: 14Member ✭✭
in Ask The Community

Yesterday I got "DEPARTED FROM LOCAL DISTRIBUTION CENTER" status at 12:57 PM, I thought that the next step will be "arrived" but today I got "ARRIVED AT DELIVERY TERMINAL" at 8:41 AM and then "ATTEMPTED DELIVERY" at 8:42 AM and the activity page got red, what is that mean?

Comments

  • morgamorga Posts: 1,524Administrator ✭✭✭✭✭✭

    @ahmedmkamal We can see that your card is late as it should have arrived to you by October 18th. You have two options: either to reach out to the DHL in your country or your local post office with the tracking number we sent. Or otherwise, please feel free to order a new replacement card free of charge.

  • ahmedmkamalahmedmkamal Posts: 14Member ✭✭

    Ok, I'll reach out to the post office.

  • morgamorga Posts: 1,524Administrator ✭✭✭✭✭✭

    No problem!

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