Application Approval

darthmeme
Member Posts: 2 ✭
Hi!
I opened a Payoneer account last week on the 15th of October, on the 16th I uploaded my identity for verification and it was approved on the same day as far as I can tell (side note, I didn't get any email that requested the document, I just happen to find out by clicking around - might be a bug?).
It's been 5 business days since then and I haven't received any email about my application review. I contacted support with the same query but got an automated response to wait 3 days. Also, I can't call international so that's not an option.
I can't see the "Global Payment Service" option under the "Receive" tab in the navigation, so I assume my application is still pending. Just wondering how much longer it will take?
Thanks in advance
Customer ID: 34406563
I opened a Payoneer account last week on the 15th of October, on the 16th I uploaded my identity for verification and it was approved on the same day as far as I can tell (side note, I didn't get any email that requested the document, I just happen to find out by clicking around - might be a bug?).
It's been 5 business days since then and I haven't received any email about my application review. I contacted support with the same query but got an automated response to wait 3 days. Also, I can't call international so that's not an option.
I can't see the "Global Payment Service" option under the "Receive" tab in the navigation, so I assume my application is still pending. Just wondering how much longer it will take?
Thanks in advance
Customer ID: 34406563
0
Answers
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@darthmeme We can see that your account has been approved already. For more information on the Global Payment Service, please send us a private message
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@morga Just sent a PM.0
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@darthmeme Awesome, will follow up with you there
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This discussion has been closed.

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