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How long it takes to handle fraudulent case?

merabsulimov
merabsulimov Member Posts: 1 ✭
in Ask The Community
Recently, I swindled out of my money and reported it to Payoneer through live chat.
An agent told me that they created a ticket for it and sent it to the corresponding team, and I will receive a reply from them within 1 ~ 3 days.

After 3 days, there was no response, so I contacted again and got the same answer again.
Now, it's over a week, and there is still no response from Payoneer about this fraudulent case.

Could anyone please help me with this? How can I let them handle this quickly?

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Hi there
    For security reasons, there are things we cannot disclose here in the forum. Please call our support team directly so they can verify your details and further assist you

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