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How long it takes to handle fraudulent case?

merabsulimov
Member Posts: 1 ✭
Recently, I swindled out of my money and reported it to Payoneer through live chat.
An agent told me that they created a ticket for it and sent it to the corresponding team, and I will receive a reply from them within 1 ~ 3 days.
After 3 days, there was no response, so I contacted again and got the same answer again.
Now, it's over a week, and there is still no response from Payoneer about this fraudulent case.
Could anyone please help me with this? How can I let them handle this quickly?
An agent told me that they created a ticket for it and sent it to the corresponding team, and I will receive a reply from them within 1 ~ 3 days.
After 3 days, there was no response, so I contacted again and got the same answer again.
Now, it's over a week, and there is still no response from Payoneer about this fraudulent case.
Could anyone please help me with this? How can I let them handle this quickly?
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