Money Transfer to Payoneer to Bank Account but don't received

My Customer ID is: 33570311 , I have transfer money from payoneer account to my bank account on 17 October 2019 and I get confirmation mail on 19 October 2019 but today is 27 October about 11 days not receiving my money on my Bangladeshi Bank. Already I Chat with a customer care she told me banking department will contact me by mail withing 4 days but 4 days is about to passing. So Please help me about this matter urgent.

Note: Already I get one successfully transfer from Payoneer to my bank account. No problem occurs in this transfer .

Comments

  • asmaislamasmaislam Member Posts: 1
    Same problem I am facing too.
    I have also got confirmation on 19th October but still now I haven't received my payment on my bank.
    In which bank you have made withdrawal.
    I have made withdrawal on the city Bank limited.
    I have contact customer support but I haven't received any message from them.
  • mdabdulhannan1mdabdulhannan1 Member Posts: 4
    same bank city bank ltd
  • morgamorga Administrator Posts: 1,685 ✭✭✭✭✭✭

    @mdabdulhannan1 We can see that you were assisted via phone call today by a live support agent. This was transferred to our global transfer team for further investigation. We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!

  • morgamorga Administrator Posts: 1,685 ✭✭✭✭✭✭

    @asmaislam We see that you were also assisted via chat today regarding this issue.

This discussion has been closed.