Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

I Have entered wrong details by mistake and its creating problem for verification

Muhammad_Ibrahim345
Muhammad_Ibrahim345 Member Posts: 2 ✭
edited October 2019 in Ask The Community
I was trying to register for a Payoneer account and it got filled wrongly by mistake such as the full name appearing both as first name and last name, I also tried to correct the IBAN and entered it again , then there came a page session data lost, I thought that It didn't get register successfully, I refreshed the page, since my browser saved the details i filled it the same details again and tried to register and it did register successfully but with the same wrong details and the other account that I thought didn't register it also registered. Now there are two accounts both filled with wrong details by mistake and its creating issues when trying to get the account approved and that I am also unable to correct the details. I would like the Payoneer team to kindly close both of them kindly so that I can register a new one with the correct details.

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi, please go ahead and create an account with the correct details. Our team will handle closing the incorrect ones.

    Thanks!

This discussion has been closed.

Categories