Couldn't upload Verification document.

dfmcvndfmcvn Member Posts: 2
Today I logged in into my account but I didn't see my balances, I see a message told me that I need to upload information in Verification Center.
But when I choose a copy of my National ID, the webpage says "We don’t support that file type. Supported file types include ." and I can't click Submit or do anything else.

Screenshot: https://i.ibb.co/brCKvC5/image.png

Comments

  • [Deleted User][Deleted User] Posts: 1,302

    Hi there @dfmcvn For security reasons, there are things we cannot disclose here in the forum. Please call our support team directly so they can verify your details and further assist you

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