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Couldn't upload Verification document.

dfmcvn
dfmcvn Member Posts: 2 ✭
in Ask The Community
Today I logged in into my account but I didn't see my balances, I see a message told me that I need to upload information in Verification Center.
But when I choose a copy of my National ID, the webpage says "We don’t support that file type. Supported file types include ." and I can't click Submit or do anything else.

Screenshot: https://i.ibb.co/brCKvC5/image.png

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Hi there @dfmcvn For security reasons, there are things we cannot disclose here in the forum. Please call our support team directly so they can verify your details and further assist you

This discussion has been closed.

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