Account Verification

Good evening, I have a problem verifying my account. I uploaded my ID and filled in other details, hours later, I was asked to upload any ID that the former was not accepted. Now I've been trying to upload but each time I get an error message 'file type not supported' please, what do I do?


  • lightningprince13lightningprince13 Member Posts: 5
    Good evening, I've submitted every detail I was asked of including ID... And yet to be approved, I have a hanging payment and it been there for more than a day. Please look into my account
    Costomer ID 34615991
  • morgamorga Administrator Posts: 1,616 ✭✭✭✭✭✭

    @lightningprince13 We can see our team requested for a copy of your ID today as the previous one you provided is not relevant. We can only accept a passport, national ID, or driver license.

This discussion has been closed.