ACCOUNT APPROVAL TAKING MORE THAN 14 DAYS

It has been more than 14 days since i opened my payoneer account and it has not yet been approved. i have called the support center several times but i dont get any proper response.
ID- 34441413
ID- 34441413
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Hi, there is an additional review going on on this application which is causing the delay. Hope to have this resolved soon for you.