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More than 7 Days Passed, Still Waiting for Verification Email

Hi, I created my account on 23rd October, I have attached my bank account to the payoneer account and I have provided my government ID for verification. It has been more than 7 days and I have still not received an email telling me if my account is approved or rejected.

Please let me know if there's any other thing I need to do? I am waiting for the verification so I can add my funding sources and withdraw money. Waiting for a reply. Thanks

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302

    @Usama999 We communicated with our approval team regarding the status of your account. We need a better quality copy of your ID. Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

  • Usama999
    Usama999 Member Posts: 3
    Thanks for the update. I've taken the required action.
  • [Deleted User]
    [Deleted User] Posts: 1,302

    @Usama999 Awesome, please allow 3-5 business days for our team to review what you submitted and update you

  • Usama999
    Usama999 Member Posts: 3
    Waiting for it. really hope that it gets approved this week.
  • [Deleted User]
    [Deleted User] Posts: 1,302

    If you do not receive an update, let us know @Usama999

This discussion has been closed.