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Pending account verification for 2 months

Ninga
Ninga Member Posts: 4 ✭
in Ask The Community
Hi, I submitted my documents on Sep 1, 2019 but my account is not yet attended as I did not receive verification or information request email, I tried to contact customer support but all I received was an automated email. could anyone help how I can reach out tho the verification team?

Thanks
Ninga

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    @Ninga Please note that your account is already approved and ready to receive payments. Account verification happens only once you begin receiving payments onto your account, not before

  • Ninga
    Ninga Member Posts: 4 ✭
    Understood, I will transfer some money then and proceed for verification
  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Cool!

This discussion has been closed.

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