Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

You have information to submit in Verification Center - Clarify please

elgerente
elgerente Member Posts: 11 ✭✭
in Ask The Community
Hello,

7-year fully active user of yours, Customer ID 2069957 here. I'd assume I'm not the first one asking this, but today I saw this "You have information to submit in Verification Center" message on my dashboard. It requires the following:

We need to know more about your business:
Global payment service questionnaire

The thing is I believe I've never used this global payment service ? ..nor I own a business (assuming business = legal entity). I merely use Payoneer to get my earned money from Seoclerks and get paid by 3-5 people for whom I do SEO services by using the Payment Request option.

So should I fulfill that global payment service questionnaire ? I think I did that once few years ago tho. More importantly, may I still use my Payoneer card to withdraw funds via ATM in the meantime ?

Thank you for any clarification.

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there,

    The Global Payment Service questionnaire is only relevant if you are receiving payments via the Global Payment Service. If you are only getting paid from individuals, it is not particularly relevant so you do not need to complete this form.

    It will not affect any other payment activity, such as using the card, so you can ignore it unless you are going to receive payments via the Global Payment Service.

    Thank you!

This discussion has been closed.

Categories