Account Approval issue

eliasrnafeliasrnaf Posts: 2Member
Hello, I have applied for Payoneer on October 21st, the next day it asked me for additional information which I provided and got it "approved" as written beside it, but still no account verification. I contacted the support and they asked for one more document which I submitted and still have no approval!
I contacted the support team twice with no answers! It said 3 business days and it has been 14 days!
What should I do?

Customer ID 34495551

Comments

  • morgamorga Posts: 1,537Administrator ✭✭✭✭✭✭

    Hi there @eliasrnaf We can see that more information was requested and that you replied on 11/01 which was a Friday and shortly before the weekend. Please note that standard review time for information submitted is 3-5 business days. We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!

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