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My balances are blocked. I am stuck in the middle.

AhmadNaeem
AhmadNaeem Member Posts: 1 ✭
in Ask The Community
Hi,

Using payoneer from 1.5 years or so and receiving payments from companies and my clients. But suddenly 3 weeks ago i logged into my account and balance was blocked. I can not withdraw neither i can receive payments because account is under investigation. Upon contacting payoneer support they told that you have to wait until account investigation completes. I am stuck. No updates yet. In last 3 weeks i contact payoneer support 4 times(3 times via live chat and 1 time on phone) and received same answer every time. Have patience. I mean how easy it is to say have patience when everything is on stake. There is no other payment method available in my country Pakistan. Helpless right now. Fingers crossed.

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Hi there @AhmadNaeem
    For security reasons, there are things we cannot disclose here in the forum. Please call our support team directly so they can verify your details and further assist you

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