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why i cant add my mother's bank account

nesquik011 Member Posts: 25 ✭✭

hello , i am trying to add my mother bank account to payoneer , but i get email says that the holder of bank account doesn't match the name of my account , for sure it will not match because thats my mother account , and i already asked if i can add her account {} , and here picture of the email i got when i did try to add her account {}


  • nesquik011
    nesquik011 Member Posts: 25 ✭✭

    should i add her account as make a payment > To a supplier not using payonner ? or add as my bank account ? , i am so confused someone help me

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @nesquik011 Thank you for bringing this to our attention. In order to add your mother's bank account. you must follow these steps.

    How to add a bank account

    Select Bank Accounts under Settings
    Select Supplier Accounts
    Click Add bank account
    Fill out the form with the details.

    Please make sure you click Supplier accounts.

    Thank you.

This discussion has been closed.