why i cant add my mother's bank account

nesquik011

hello , i am trying to add my mother bank account to payoneer , but i get email says that the holder of bank account doesn't match the name of my account , for sure it will not match because thats my mother account , and i already asked if i can add her account {https://ibb.co/0VCrtLs} , and here picture of the email i got when i did try to add her account {https://ibb.co/b2cyDwg}

nesquik011

should i add her account as make a payment > To a supplier not using payonner ? or add as my bank account ? , i am so confused someone help me

GianmarcoPayoneer

@nesquik011 Thank you for bringing this to our attention. In order to add your mother's bank account. you must follow these steps.

How to add a bank account

Select Bank Accounts under Settings
Select Supplier Accounts
Click Add bank account
Fill out the form with the details.

Please make sure you click Supplier accounts.

Thank you.