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Verification issue

Nipuna Member Posts: 1
I opened my payoneer account in 2017 and did not access that for a long time. I recently linked that with my Upwork account and I am looking forward to get payments from my other clients too.
I have a verification problem and as far as I remember I opened a personal account, not a business account, but in verification, Payoneer asks me to submit a business profile and I don't have I business profile and I don't even have my own website.

How to solve this issue


  • VukStanojevic
    VukStanojevic Member Posts: 1
    I have a problem with verification too, in the middle of the payment process (my client paid the amount I requested already but Payoneer is still processing it) I was asked to provide additional information, which now has delayed the payment for a week. So instead it arriving within two days, it's 7th day now and still nothing. I was asked AGAIN on Friday to provide some MORE information which I presume will dealy it even more since it takes them 3 days to process 5 words. Can someone please reach out here and help us? I really need this to be done ASAP since it's already causing too much damage?
  • [Deleted User]
    [Deleted User] Posts: 1,302

    @Nipuna This is requested for us to understand your work and line of business. We cannot advise you what to input as only you would know the details of your work but we advise you to submit whatever is needed for us to understand what you do. If you do not have a website, you an input Upwork website or your Facebook profile

  • [Deleted User]
    [Deleted User] Posts: 1,302

    @VukStanojevic We can see that you were advised on Friday that our payment approval team are currently reviewing the information you submitted. We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!

This discussion has been closed.