Withdrawal rejected because Citibank was not reimbursed Money still missing

bussw83bussw83 Posts: 8Member
This is so upsetting, do I need to take legal actions to receive my money?? I was told that the withdraw was finally processed after a technical error but I still haven't received it.

And customer support won't respond.

Comments

  • KazPayoneerKazPayoneer Posts: 1,490Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there,

    The transfer in question was resent on the 6th of the month. This is the 11th. Today, in particular , is a day when US banks are closed, so USD funds will not be transferred this day. So, we know that it takes 3-5 business days to receive a transfer. Tomorrow, the 12th, is the 3rd business day. You will receive between tomorrow and Thursday.

    If you don't please notify us immediately.

    Thanks.

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