Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Account Status And Link To Paypal

semi
semi Member Posts: 2 ✭
in Ask The Community
Hi,

I have done my registration but have not gotten a response for up to two weeks now on the status of my registration. I have sent messages to Support but have only received automated responses that don't actually answer my questions nor give solutions I need. Pls, I'd like to know if that can be addressed here, otherwise, where can I get help? How do I also know when my account is approved?

Also, I work with a transcription company that uses PayPal. Paypal is not allowed to receive payments in Nigeria, only to send. Can I still use my Payoneer account to receive such payments from the company through PayPal?

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    Hello @semi

    We do apologize for the delay. Please be advised your documents are being reviewed. Our accounts team are currently experiencing a large amount of inquiries, which is causing a delay in the review process. We ask you to kindly wait for any updates via email. This can take anywhere from 3 to 5 business days from today's date.

    To answer your question from PayPal: Yes.

    You can still use Payoneer to receive payments from PayPal, once your account is approved.

    Thank you and have a nice day.

This discussion has been closed.

Categories