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Still waiting some answer

kalkidan Member Posts: 5
Hello, my friend recommended me to receive payment through Payoneer but it’s not working for me. can you please make insight to my account because it is not verified yet even though I submitted requested documents more than 3 months ago. I have tried to establish contact with Payoneer support but only receiving automatic generated emails.
I can only receive money on my account using Global payment service but that option is not displayed on my account. If I understand well, this option will be enabled uppn verification completion.
I leave in Addis Ababa, Ethiopia if it’s something with the country.
Thanks in advance.


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @kalkidan Please be advised your account is already issued however, the Global Payment Service (a set of local receiving accounts in USD, EUR and other currencies) is currently unavailable for new customers in your country.

    We are working to make it available again and hope that this is a temporary measure. In the meantime, we apologize for any inconvenience this may cause you.

    We have your contact details and will update you when it becomes available.

    Please note that you still have two other ways to get paid:

    You can receive payments from any of our integrated Mass Payout Clients including the world’s leading freelance, vacation rental, eCommerce and stock photography marketplaces directly to your Payoneer Account.
    These include Upwork, Fiverr, Airbnb, Getty, Shutterstock, Wish and more.
    Once you have received $5,000 in payments from these marketplaces and platforms, you will then be eligible to send payment requests to your clients and get paid via eCheck or credit card.

    We apologize for the inconvenience and appreciate your understanding.

This discussion has been closed.