You have information to submit in Verification Center

sharmsharm Posts: 5Member
edited November 14 in Ask The Community

9-year fully active user of yours. I'd assume I'm not the first one asking this, but today I saw this "You have information to submit in Verification Center" message on my dashboard. It requires the following:

Account verification
What is the Problem?

To avoid potential delays in accessing future payments, we need a few more details to verify your account
Government-issued photo ID

Why do you need my passport?


  • KazPayoneerKazPayoneer Posts: 1,501Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there,

    We do require the government ID or passport of our users for regulatory reasons. As a regulated US company and online service, Payoneer must comply with the rules and regulations imposed by the US government, MasterCard®, and our banks.

    We strictly comply with KYC, OFAC, AML, and the requirements of the Bank Secrecy Act (BSA), and we are also certified at a Payment Card Industry (PCI) Level 1 Data Security Standard.

    Please upload your information whenever you can to avoid potential delays in payment down the line.


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