Why I can not get the "request a payment" option???

aajijnaajijn Member Posts: 3
edited November 2019 in Payoneer in Bangladesh
When I want to get and make the request a payment option then there shows mine document only though I have given ID before 9 days and I can not get another option so Now What I do for receiving payments?

I have a USA client and she wants to payment today. But I can not get help from support clearly. :neutral:

Please help me

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Answers

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @aajijn Please be advised that if your are trying use our request a payment service, you will need to submit not only the government issued photo ID, but as well as the merchant application form. Please log into your account ---> settings ---> verification center ---> and submit requested documentation.

    Thank you.

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