Why I can not get the "request a payment" option???

aajijn

When I want to get and make the request a payment option then there shows mine document only though I have given ID before 9 days and I can not get another option so Now What I do for receiving payments?

I have a USA client and she wants to payment today. But I can not get help from support clearly. :neutral:

Please help me

KazPayoneer

Hi @aajijn,

Thanks for your message. The "request a payment" option is available when you've received a large number of payments throughout your time using Payoneer. If you're wondering how close you are to that threshold you can send a private message and we can let you know.

As an alternative, you can use the Global Payment Service to receive payments via bank transfer from US company clients.

Thanks!

GianmarcoPayoneer

@aajijn Please be advised that if your are trying use our request a payment service, you will need to submit not only the government issued photo ID, but as well as the merchant application form. Please log into your account ---> settings ---> verification center ---> and submit requested documentation.

Thank you.