I'm yet to receive withdrawals made since Nov 3rd

Atabo

Hi, I made withdrawal on the 3rd of November. And on 4th, it showed that the fund was withdrawn successfully, but I'm yet to receive it in my local bank.

I contacted live support on several occasions and was told the case will be forwarded to those in charge of intermediary banks. It's Nov. 16, and nothing has been done about it.

Pls what's going on?

[Deleted User]

@Atabo We are sorry to hear your withdrawal is delayed! We can see that this matter was transferred to our Global Payment team for further investigation
We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!