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Payment from US client not received yet

rashinp
rashinp Member Posts: 1
My US client paid me on the 5th of november via echeck, I haven't received the payment till now. The payment ID is 158205540. It's very frustrating. Your site states that it takes upto 5 days, it's more than 5 days now also your support does not respond although the support states they will respond in max 2 days.

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302

    @rashinp We are sorry for your frustration on the loading times. Please note that the standard loading time for Echeck payments are 5 business days from the date the payment was approved in our system. Please note that this does not include the weekend

This discussion has been closed.