Why is my upcoming transaction pending for 5 days?

MahamZebMahamZeb Posts: 3Member
I received money from a client on 13th November and since then my payment has been 'processing'. For what, I don't know. I've submitted all the documents and there is no notion of when my payment will finally reach my account. This is getting very frustrating. Why is my money being held? I've contacted different Payoneer representatives and I'm getting no response.

Comments

  • morgamorga Posts: 1,552Administrator ✭✭✭✭✭✭

    @MahamZeb We communicated with our approval team regarding the status of your payment. Please note that we still need the back side of your ID to proceed. Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

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