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My Bank account is not Approving from about 1.3 weeks

areebareeb Posts: 2Member ✭
in Ask The Community
My customer ID is 34630213 and I've been waiting for an entire week and I still haven't received an email regarding the approval of my bank account. Please help.

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  • morgamorga Posts: 1,546Administrator ✭✭✭✭✭✭

    @areeb We did not receive a held ID from you yet so that is the reason your account is pending approval.
    Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

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