Pending upcoming transaction

sonkiss2616
sonkiss2616 Member Posts: 3 ✭
in Ask The Community
Hi can you check what is the problem with my account? Received payment friday still pending up to now. No pending verifications on my account anymore. Any issues??? Thanks

Answers

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there! It looks like the account has not been properly verified which is causing this issue. To make sure that you provided all the requested documents, please log into your account, go to "Verified information" under the "Settings" tab and submit all the information requested in each specific requirement.

    If you don't have any open request on your account, we recommend you to please open a live chat, or call our customer support. They will be able to assist you further with your payment.

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    @sonkiss2616 We communicated with our approval team regarding the status of your payment
    We are happy to inform that it has been approved :)

This discussion has been closed.

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