Change Account Name

saiko

I want to change my account name. The name in my account is mistaken. And I called customer care and I answered security question. Then they sent me a mail. After that I reply their mail by my first name and last name. But My name is not changed now yet. What should I do.

[Deleted User]

@saiko We transferred this to our approval team just yesterday so please allow 3-5 business days for an update