Card Not Recieved

Dear Sir,

    I haven't recived my card. It has been up to above 30 days. I am in Pakistan.

I have also open a ticket through contact us page on payoneer but no response from many days.

Ticket Number : LTK481072092552X

Reference Number : 2193579



  • ise8enseasise8enseas Member Posts: 7

    Should I go to the nearest Post Office to checkout.

  • DavidDavid Member Posts: 3,193 ✭✭✭

    Please note that due to postal delays the card may arrive later than expected. If you do not hear by April 26, please contact our support for further assistance.

    Sign up for Payoneer and the US Payment Service

  • nayomniknayomnik Member Posts: 21 ✭✭
    edited September 2018

    Good Day, Community.

    I haven't recieved my card. It has been up to above 70 days. I am from Uzbekistan. Have used the Payoneer card during 10 years.
    I have also an open a ticket through contact us page on payoneer but there is no response along many days.

    Thank you.

  • [Deleted User][Deleted User] Posts: 1,148

    Hi @nayomnik is it your second card? was it lost or expired?

  • nayomniknayomnik Member Posts: 21 ✭✭

    I use payoneer cards since 2008 or probably later.
    Im in dificulty to say , perhaps this is 4th or 5th Payoneer Card. Yes , it was expired in August 2018.
    They were sent me a email notified about release of a new card and that they have sent me one. It was in June or May of current year.

  • [Deleted User][Deleted User] Posts: 1,148

    the card is late and to receive a new one you'll have to let the support know that. You can contact the support via email, chat or social media channels too such as Facebook or Twitter.

  • nayomniknayomnik Member Posts: 21 ✭✭

    Yes, I know. Already did that yesterdy. And it is seond time I m claiming to the support.. First time nobody responded. It was at August or so. No answer. That s why Im here as well :/

  • [Deleted User][Deleted User] Posts: 1,148

    You should then directly try the chat or by phone

  • nayomniknayomnik Member Posts: 21 ✭✭

    Yes, thank you , will do.

  • [Deleted User][Deleted User] Posts: 1,148

    @nayomnik Great, let us know if you have any other question

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