Bank Withdrawal Issues no payment received

Hello Payoneer Teams,
Last payment 18 Nov 2019 (286 USD) not received my amount not reach in my bank account
I have already contacted the payoneer support team via live chat and the payoneer representative told me to wait for 2-3 days and the funds will be transferred in my bank soon but 3 days have been passed and I have not received my money yet.

Please help me to solve this issue ASAP
Umer Touseef

Comments

  • umertouseef318umertouseef318 Posts: 3Member
    please help me send me my payment
  • umertouseef318umertouseef318 Posts: 3Member
    Hi, I made withdrawal on the 3rd of November. And on 4th, it showed that the fund was withdrawn successfully, but I'm yet to receive it in my local bank.

    I contacted live support on several occasions and was told the case will be forwarded to those in charge of intermediary banks. It's Nov. 16, and nothing has been done about it.

    Pls what's going on?
  • GianmarcoPayoneerGianmarcoPayoneer Posts: 505Confirm Email, Administrator ✭✭✭✭✭✭✭

    @umertouseef318 Hello,

    Please be advised bank transfers can take up to 5 business days for it to arrive to your local bank account. If by the 5th business days your funds have not arrived, you will need to contact our support team to start the investigation of where the transfer might be located. Please use the following link after the 5th business day to contact our support center:

    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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