No response from Payoneer Customer Support for 3 weeks. :-(

AlantwsAlantws Member Posts: 2
I'm hoping someone can help me because I'm not getting a response from Payoneer Customer Support.

I need the IBAN and BIC numbers for my GBP Receiving Account. I've contacted Payoneer Customer Support but have not had a response from them in 3 weeks. :s

Can anyone point me in the direction to get help with this, please?

Comments

  • AlantwsAlantws Member Posts: 2
    I'm hoping someone can help me because I'm not getting a response from Payoneer Customer Support.

    I applied to received CAD currency for my account but it has been a month but no respond from Payoneer.

    Can anyone point me in the direction to get help with this, please?
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,566 ✭✭✭✭✭✭✭

    Hi there,

    Regarding the CAD account, it is only being given out to select users after they've received payments so not everyone is eligible for it at the moment. If you haven't heard back in a week regarding that, it indicates that you were not selected. When the CAD is rolled out on a wide scale, you would be immediately considered.

    Regarding your IBAN and BIC, these numbers are not immediately available but we will surely have someone contact you regarding this so that you can use them for Amazon.

    Thanks!

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