withdrawal problem

Rianaggas
Member Posts: 1 ✭
My name is Rian
I have a problem:
1. I ordered a Payoneer card on September 11, 2019 and it was said to arrive on October 21, after that date but I did not receive a Payoneer card.
2. Then I ordered a Payoneer card again on November 12th and said it would arrive on December 11th.
because I needed money this month, I finally added my local bank card to withdraw revenue from Fiverr.com.
When I withdraw money from Fiverr.com, the money goes to a Payoneer card that I don't get. the payoneer card I ordered first.
now i don't know what i have to do.
please help.
Thank
Rian
I have a problem:
1. I ordered a Payoneer card on September 11, 2019 and it was said to arrive on October 21, after that date but I did not receive a Payoneer card.
2. Then I ordered a Payoneer card again on November 12th and said it would arrive on December 11th.
because I needed money this month, I finally added my local bank card to withdraw revenue from Fiverr.com.
When I withdraw money from Fiverr.com, the money goes to a Payoneer card that I don't get. the payoneer card I ordered first.
now i don't know what i have to do.
please help.
Thank
Rian
0
Comments
-
Hi there,
It seems that at this point the best way to proceed is for you to order a new card, using DHL express. This enables you to receive the card within a week. By what you are saying, it is not actually possible to switch the payment method to bank transfer as you likely have a card-only account. This requires the use of the card.
Please contact our customer support and have them order you a card using DHL express.
Thanks!
0
This discussion has been closed.

Categories
- 21.8K All Categories
- 2.6K Getting Started
- 22 Read Before Posting
- 2.5K Meet and Greet
- 16.2K Official Support Community
- 14 News and Announcements
- 2K Popular Questions and Tips
- 14K Ask The Community
- Our Products
- 129 Payoneer Mobile App
- 1K Industry Discussions
- 738 Freelancers
- 117 Affiliates
- 145 eCommerce and Online Selling
- 2.4K Local Communities
- 891 Payoneer in Bangladesh
- 371 Payoneer in India
- 1.1K Payoneer in Pakistan
- 12 Payoneer Mobilizers- Events and Meetups