Absolutely appalling system, New User trying to login into Postil Visa

Pallywood
Pallywood Member Posts: 4 ✭
in Ask The Community
What a disaster this system is.
I logged in the first time with the postil number and TZ
Next time around I get locked out all the time.
I was then able to access the account, and updated my details, the details that were on my account were for someone else completely.
Logged out to transfer money.
No access after that.
Change password does not help because no email gets sent.
There is no option to get SMS code, even though it says there is.
Now i get a Access Denied error when trying to login.
I have never had to work with such a useless and confusing system
What is my login? My email, my postil number or the account number that I received in an email. None work
with the password that I created or the original one.
Also the one time when I was asking for a password reset, some completely unknown email was shown. Why was that?

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Pallywood Hello,

    We would like to apologize for this huge inconvenience. We understand you are trying to regain access to your account. In order to have this issue resolved as soon as possible, you will need to contact our support center.

    They will help you regain access to your account and update any information regarding account security.

    Please use the link below to contact them:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

This discussion has been closed.

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