Payment Request Issue

FazalAbbas3
Member Posts: 2 ✭
I have sent a payment request on November 14 and payment is made by client on the next day. It is mentioned on the payment request page that it takes 1 to 5 days. It is almost 9 days from the day when client made payment but still didn't get it. It says " payment being processed". How much more time will it take to deposit the payment. Is it usual thing for Payoneer to delay the payment?
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Comments
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@FazalAbbas3 Hello,
Please be advised that normally when these things happen, it is because our payments team are requesting more information from you. You will see any requirements under settings ---> verification center. If you have filled everything out, then you will need to contact our customer support center directly.
To do so, please use the link below:
https://payoneer.custhelp.com/app/Contact_usThank you and have a nice day.
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