Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Funds blocked for days!

Hula123 Member Posts: 2
I am submitted a ‘line of business’ verification form on 16th November and I am still waiting for approval or any answer whether I should submit any other document. My card and funds are literally blocked for almost two weeks and I am not able to use them !!!!!!! All it says is that the transactions can’t be proceeded. I am trying to contact anyone from payoneer and tried to contact live chat for hours and days and nothing happened. When will this all be approved so I can use my own funds???


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Hula123 Hello,

    Please be advised that your card is fully active and enabled.

    There shouldn't be any errors regarding usage of the card.

    If you are experiencing errors still, it could be the merchants in which you are attempting to use at, might not accept prepaid cards.

    We will need you to confirm this with the merchant themselves.

This discussion has been closed.