Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Global Payment Service Questionnaire - SUBMITTED - since 10 days

z_ghani Member Posts: 1
I have submitted Global Payment Service Questionnaire, 10 days ago.
Since then there is no response.

I'm a new user in Payoneer. Recently I got my account approved, but I was also requested to provide additional information in the form of "Global Payment Service Questionnaire."

Since this verification appears to be not complete till now.
So now i've a few queries:

I can't withdraw my Payments at this stage ?
My Verification is not yet completed ?
I should still wait to work with Payoneer till this Verification is complete, right ?
When will this verification complete ?


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. Your account is approved and ready to receive payments. When you submit the Questionnaire and it is accepted by the system, the status will be "Submitted". This means you may start receiving payments using the Global Payment Service. Please note that we may ask you provide additional information via email once you become active in receiving payments with the service. You can read more about this service in our FAQs.

This discussion has been closed.