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Funds blocked

Hula123 Member Posts: 2
Everything is alright with my card, expiration date, enough funds, correct pin. But every time I try to use it, on every atm and every store all transactions are declined. Are there any information that Payoneer required and I haven’t sent? I filled a business line verification form on 16th November and this has been happening a few days before that. I am not sure whether that filled form is approved and whether the problem is in there. HELP!


  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Sometimes the card's chip can be damaged. Please try to clean the chip and make sure it is clean and not damaged. The business form itself has nothing to do with the card. From our end, your card is active and enabled so it may just be a case of the ATMs not accepting prepaid cards.

    Thanks, let us know if you continue to have issues.

This discussion has been closed.