Rejected withdrawal request to my bank is not credited on my payoneer account

chenchiah
chenchiah Member Posts: 2 ✭
in Ask The Community
I made a withdrawal request in september to my bank account. On november 1st my bank had rejected this payment and sent it back to payoneer but this does not show on my payoneer account. I have details from my bank showing that payment has been sent back to payoneer. How do i proceed ? the money does not show on payoneer

Comments

  • chenchiah
    chenchiah Member Posts: 2 ✭
    i have also emailed payoneer support for this but recieved no response

    Reference Number: 191126-005669
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @chenchiah Hello,

    We apologize for the delay,

    We had informed our bank transfer department of your case, and they will perform an investigation on the location of this transfer.

    We ask you to kindly wait, as they will update you via email.

    Thank you for your patience and understanding.

This discussion has been closed.

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