Withdraw canceled and money didn't go back to payoneer account. What should I do?

erikafcurto

I tried to make a withdraw to my bank account as I usually do, and for no reason it got cancelled. I received an email from payoneer saying the funda would return to my account. But that didn't happen, my account is short the $200 I tried to withdraw. This happened yesterday evening. What should I do?

c99

based on my recent experience, just wait that money return back to your account. In my case I waited 3 working days

003amir

I made a transaction in oct 25. There was error in my IBIN Number. After 1 month the money not transferred to my bank account and never get back to my payoneer account, What should i do?

GianmarcoPayoneer

@erikafcurto Hello,

Please be advised that once the funds are rejected and on its way to return to your account, it can take anywhere from 7 to 14 business days. There have been cases where funds return faster but that is dependent on your local back. We generally ask our clients to wait the estimated time frame.

Thank you.

GianmarcoPayoneer

@003amir Hello

We will need you to contact our support center, to request an investigation of your case. Please remember that the fastest way for a solution is if you give them a call or contact them via chats:
https://payoneer.custhelp.com/app/Contact_us

Thank you and have a nice day.