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Very disappointed from Payoneer service

ahmeddev125
ahmeddev125 Member Posts: 2 ✭
in Payoneer in Pakistan
After waiting almost 40 days card didn't arrive and "Reorder" option popup on card. Is that mean i need to wait again 40 days and see if card arrived?
After 4 months they approve account and now new issue.
I'm totally stuck at this point, this really sucks.
Can I have options to transfer payment from card to payoneer account without activating? So i can transfer money to my bank account?
y1.PNG 15.7K

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @ahmeddev125 Hello,

    Unfortunately, because you signed up through Fiverr and chose the card option, you will need to wait for the card to arrive to your location. Please keep in mind that we are not the shipping company for your card. This means that once the card leaves the shipping facility it is up to the mail system in your country to deliver your card.

    The only option you have is to order a new card to your location.
    We do have DHL express shipping ( cost of 40 USD ) but you will need to communicate this with our support center, not here. Please use the link below to contact them:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you and have a nice day.

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