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Payment is still pending. When it will be complete ?

md_nur_hossain
md_nur_hossain Member Posts: 2 ✭
in Ask The Community
Hello,

I've requested to send payment to my employee's supplier bank account. But it is pending till 21 Nov 2019. May I know when the payment would be complete? Is there any specific time frame for reviewing a payment?

Transaction ID 161295930
Customer ID 33297382

Regards

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @md_nur_hossain Hello,

    Please be advised that the reason the bank is pending is because you need to submit a clear picture of the government issued photo ID.

    Please log into your Payoneer account --> settings --> verification center ---> and submit any requested information.

    Thank you

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