Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

pending payment

alhoney Member Posts: 2
edited December 2019 in Payoneer Mobile App
i got my money in our company, but in my payoneer accnt still pending, please solve it coz i need the money


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭
    edited December 2019

    @alhoney Hello,

    Please be advised that your payment is pending because we need valid government issued photo ID.

    The one you submitted is not of good quality.

    Please take a clear picture of your ID, it should not be cropped. Also, all information must be displayed.

    Log into your Payoneer account ---> settings ---> verification center ---> and submit requested docs.

    Thank you.

This discussion has been closed.