Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Why my account is not being approved?

Fawatih Member Posts: 3
Why my account is not being approved yet? Though, all the requirements I sent and the additional required files as well. It has been 40 days passed and there is no verification email regarding this.
My Payoneer ID : 34608759


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Fawatih Hello,

    Please be advised the pictures you sent for your government issued photo ID and the held ID are of insufficient quality.

    We need you take a clear high resolution picture of your government issued photo ID ( front and back side )

    We also need a clear picture of the held ID and today's date requirement.

    Please go into your Payoneer account ---> settings ----> verification center ---> and submit and requested information.

    Thank you.

This discussion has been closed.