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Verification Center Error

I am facing this very irritating issue..... when it happened the first time, I thought i might have not scanned the ID properly, I scanned it again this time very carefully but the next day I again got the same message which says : (Thank you for providing a copy of National ID.
Unfortunately, the file you uploaded is either a copy of a copy, one side of a two-sided document, or otherwise incomplete and we need you to send it again.) now this second time i again scanned it and when i tried to attach it verification center section, it says (Asif karim's ID.pdf We don’t support that file type. Supported file types include) I tried to upload it in every possible format but the error persists.


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi @asifkarim. We replied you about this issue in another topic where you left this comment. Please let us know if you need further assistance.

This discussion has been closed.