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Problem with deleting a bank account

Dante_Style
Dante_Style Member Posts: 2
edited December 2019 in Ask The Community
Good day. There is a bank card that is no longer valid. I tried to register it with Payoneer, but now I have a new card. I want to issue it in a bank account in your service, but I can not do it. The old card is under consideration, and when you click the "Delete Account" button, a message appears:
"This bank account cannot be deleted because it is currently under review.
Please try again after approving your bank account. "

Tell me, please, what can be done?

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Dante_Style Hello,

    Please be advised that your account is pending approval.

    You will need to submit some requirements before you can make the edits.

    Please go into your Payoneer account ---> settings ---> verification center ----> and submit requested information.

    Thank you.

This discussion has been closed.