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Unable to order a card, waiting from almost 20 days

c99
c99 Member Posts: 8 ✭
in Ask The Community
Hello, I opened a request almost 20 days ago because I'm not able to order a card due to some strange bug.
I just want to have an estimation time and discover why to fix my problem is taking so long.
Can I do something to speed up the process?
The reference number is #191118-010343

Thanks

Comments

  • c99
    c99 Member Posts: 8 ✭
    I want also to precise that I chatted also with payoneer live chat and the operator told me that I should have received an update before 5th of December, but this never happened of course
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @c99 Hello,

    Please be advised your case is already being handled by our department. As soons as there is an update you will be notified via email.

    Thank you.

This discussion has been closed.

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