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When will you update my name? Reference Number: 191109-001738

Dear Team

It's been more than 5 working days and I provided my updated passport copy. Kindly respond to my case Reference Number: 191109-001738



  • [Deleted User]
    [Deleted User] Posts: 1,302

    @AhmedAlzomor We can see that you have an old card account which we no longer issue. We advise you to contact our support team directly so they can verify your details and proceed in closing that account. Then, you will be able to reapply for a new account that has all of our new and updated features we now offer.

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