Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Card not received

ktkzar
Member Posts: 1 ✭
I ordered two card,both number are shown in account,but I haven't received even first card, expiration has time has been completed of cards.
First card verification pending.
Please someone guide me.
First card verification pending.
Please someone guide me.
0
Comments
-
I ordered two card,both number are shown in account,but I haven't received even first card, expiration has time has been completed of cards.
First card verification pending.
Please someone guide me.0 -
Hi,
Depending on when you have opened your account, it may not be possible to renew the card on it. As you've said that both cards expired it seems you may have an older account. These older accounts have features that are no longer compatible with Payoneer, so you would need to start a new account (with a new e-mail), build payment activity, then order a new card.
Thank you!
0
This discussion has been closed.

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups