Payoneer Card Money Stolen from ATM :-(

dcm
dcm Member Posts: 10
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  • TristanP
    TristanP Member Posts: 49 ✭✭
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  • dcm
    dcm Member Posts: 10
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  • dcm
    dcm Member Posts: 10
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  • mlb
    mlb Member Posts: 10
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  • dcm
    dcm Member Posts: 10
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  • mlb
    mlb Member Posts: 10
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  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    edited April 2013
    Warning No formatter is installed for the format ipb
  • dcm
    dcm Member Posts: 10
    edited April 2013
    Warning No formatter is installed for the format ipb
  • dcm
    dcm Member Posts: 10
    Warning No formatter is installed for the format ipb
  • Romi
    Romi Community Manager Member Posts: 2,542 ✭✭✭
    Warning No formatter is installed for the format ipb
    Warning No formatter is installed for the format ipb
  • dcm
    dcm Member Posts: 10
    Warning No formatter is installed for the format ipb
  • Romi
    Romi Community Manager Member Posts: 2,542 ✭✭✭
    Warning No formatter is installed for the format ipb
    Warning No formatter is installed for the format ipb
  • dcm
    dcm Member Posts: 10
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  • dcm
    dcm Member Posts: 10
    edited August 2013
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  • dcm
    dcm Member Posts: 10
    Warning No formatter is installed for the format ipb
  • Romi
    Romi Community Manager Member Posts: 2,542 ✭✭✭
    Warning No formatter is installed for the format ipb
    Warning No formatter is installed for the format ipb
  • sibsoft
    sibsoft Member Posts: 0
    dcm, sorry for bumping old thread, but how your case was solved?
  • ElvenNinja
    ElvenNinja Member Posts: 5
    Yeah I'm curious too, what exactly happened here?
  • rocco7313
    rocco7313 Member Posts: 2
    Hello I do have a Payoneer account just now and one of my customer paid me...

    Payment was done 8 days ago and money is still on hold...

    customer told me that his bank paid already to Payoneer and Payoneer
    just sent me an email that says.


    Dear Juan Garcia,
    A payment sent to you is currently on hold.
    Payment ID 29125321
    Sent By [email protected]
    Amount 1000.00
    We have asked the payer to verify their identity by providing further documentation. In the event that the payer does not provide documentation within 7 business days, the payment will be rejected.
    If you have any questions, please feel free to contact us.



    Thank you,The Payoneer Team



    WHAT IS THAT ? WHAT COMPANY ASK FOR ID, PASSPORT, DRIVER LICENCE ?

    PLEASE, GIVE ME AN ANSWER, OTHER WISE WILL HAVE TO INFORM CUSTOMER
    ABOUT THIS, ABOUT DOING A CHARGEBACK AND I WILL POST ON THE INTERNET
    OF THIS ACTIONS.

    YOU CONTACT ME OR I WILL POST OVER THE INTERNET ABOUT YOU.
  • medy36
    medy36 Member Posts: 2
    Hi everyone,

    My card was cloned 3 days ago, they stole all my money more then 4500$. am actually in vacation in Indonesia and i have nothing left only few local money. i am in a really bad situation and about to loose my mind. i have sent a claim about this, it's Sunday so i guess i will wait for the next days to get a response.

    After reading all the thread i guess i will not see my money and they will propose me 1000$ after months ( 3 to 4 months).

    If there is anything to do, please help my guys am really F***
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,022 ✭✭✭✭✭✭✭

    Being a victim of a crime is not a pleasant experience to say the least.
    Every dispute that is filed is reviewed and handled carefully by Payoneer through MasterCard, the banks and processors involved in the transactions in question.

    Payoneer always aims for a succesful resolution for every case and will provide with a hasty and positive response as soon as humanly possible.

    it is important to follow the instructions by Payoneer's support and chargeback representatives in order to ensure that your cases are handled efficiently and as quickly as possible to avoid any prolonged handling with your individual cases.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • azadnsu
    azadnsu Member Posts: 1
    I have lost my faith on Payoneer. This happened to me for a second time. I feel helpless because I have no money in hand now. I was fully dependent on Payoneer card, but all of my money gone :(