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Why can’t I receive payment

guikev Member Posts: 1
Help, I just created my account 1 month ago but I can’t request payment. I don’t have the option on receive. I tried to link my account to mass companies in vain. Can someone help me


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @guikev Hello,

    We apologize for this inconvenience.

    To answer your question, simply sign in to your online account with your new Payoneer mass payout company and select "Payoneer" as your payment method. You will be directed to an online application page, where you can choose to get paid to your already existing Payoneer account.

    Please check out this blog post for further information on adding mass payout companies to your account:

    If you already have a Payoneer Prepaid Card and have submitted a new application, please contact our support center for instructions on how to merge your two accounts to the same card.

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