old account

Hi,
I submitted my id photo to get an access to global payment service as was written in my account, but earlier I sent a message to the supportt service and I received an answer that my account is old and I should register with a new email, so who's right? can I use this account or should I create a new one?

thank you

Comments

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 157 ✭✭✭✭✭✭✭

    Hi @EvgeniiEvgen. We can see that you was already advised by our support team today via phone call. Please let us know if you need any further assistance.

  • EvgeniiEvgenEvgeniiEvgen Member Posts: 3
    talked to customer service via phone, so I have no more questions
  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 157 ✭✭✭✭✭✭✭

    @EvgeniiEvgen, great! If you have any other question, please let us know.

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