Card balance is 0

hello .
I have 50 euro in my account

but my card balance is 0 euro. can you help me.


customer identity : 29819317

thank you

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @yelizyagci2092 Hello,

    We have submitted a request to our accounts team to verify the card so the funds can drift from the balance to the card. In order to verify the card, they will review the documents you submitted.

    Please allow 3 to 5 business days for an update via email.

    Thank you and have a nice day.

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